That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. Independent Contractor management Ditch the paperwork and endless manual tasks. Liveops Nation Login - eihowr.dixiesewing.com (sales@liveops.com) Press & Media. With Okta we're able to quickly deploy tools to new employees. This field is for validation purposes and should be left unchanged. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Connect contractors to affordable commercial insurances. Grow your home business through Liveops client network, working with the brands you know and love. Login to know the status of the ticket. Status. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Want to become an Independent Liveops Agent. View our background requirements here. Remember me. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Okta Its a huge, huge advantage for us, says Myers. This is critical, says Huckabay. Universal Login. Users verify their identity by . Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. Creatively solving problems. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. They love it because it does what it's supposed to do.. Get Directions Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Submit ticket. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. Scottsdale, AZ 85257. Contact - Liveops Please update your browser to the latest version on or before July 31, 2020. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . FLEXIBILITY AT SCALE. See all features. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Their consistency, professionalism and customer service are unparalleled in the industry. I wish there was some type of base pay. Guide customers through the claims process. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Copyright 2023 Liveops, Inc. All rights reserved. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Best of Antivirus Software. Keep in mind, the more you service, the higher your earning potential! You don't necessarily have calls every . Contact Liveops - Join Liveops But we were just relentless, and in one year we moved all of our workloads to the cloud. I wish there was some type of base pay. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Developer Center. Once the Openforceplatform was in place, a major pressure point was released. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Love the flexibility of the jobs, but wish training was paid. Some clients also pay commissions. The integrations looked complex. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Login here. It was as simple as they said, adds Myers. Check the Eligibility requirements and make sure were currently accepting applications in your state. Love the flexibility of the jobs, but wish training was paid. Liveops exists to improve people's lives, and . about the agent experience and application. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. No problem. Assist customers with orders, questions, and returns. Work From Home contact center Roles - Join Liveops Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Login Virtual Call Center Services - Resources - Page 2 of 24 - Liveops Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. I still love it., I strongly recommend not working for this company. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Discipline and setting expectations of yourself are key to working from home. Customers sometimes need to speak with a live agent. Copyright 2023 Liveops, Inc. All rights reserved. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Since you are self-employed, you are in control of your profits and losses. Organizations. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Not sure which client opportunity (or opportunities!) Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. Provide support to users of top tax software providers. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Still have questions? Thats up to you. Liveops offers work from home in customer service and sales. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Outspoken. Copyright 2023 Liveops, Inc. All rights reserved. Improving Peoples Lives. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. Enjoy the freedom of being your own boss. Cons are having to provide your own equipment. When someone leaves, they're deactivated. Working at Liveops: 388 Reviews about Pay & Benefits - Indeed I still love it., You make your own schedule. We couldnt have done it without Openforce. Director of Customer Care, healthcare organization. We'd have had to build out a lot of infrastructure. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Our Offices. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Passwordless. Pay, Vacation time, You get to work from home. Login to track your existing support requests. Login - LiveOps Inc. IT Support Collaboration tools are a huge part of us being successful, says Myers. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. The more investment you make in yourself, the greater the reward. The typical military family moves every two or three years. Build a thriving work-at-home business providing remote customer service for top brands. Learn more about how Liveops virtual contact center solutions can scale your business. Sound: Must have a sound card installed and be equipped with speakers or headphones. Norton 360 with LifeLock helps keep your digital life safer. Knowledge Base. Press & Media. Browse case studies, customer service tips and other helpful resources for enterprises. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Learn more about how Liveops virtual contact center solutions can scale your business. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. Keep contractors happy with accurate payments on time, every time. All rights reserved. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Find Out How & Apply . Were now out of the back room and working with the business to add direct value, Huckabay says. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Forgot Password Enter the email address associated with your account. Live far from an urban center? What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). It changed what we focus on as IT, he says. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Learn more Tax Support Provide support to users of top tax software providers. Read more. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Browse case studies, customer service tips and other helpful resources for enterprises. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. Managing multiple systems, programs, and screens simultaneously. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Take our quick quiz and well recommend our top client matches for you. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Forgot password? Need to plan around other commitments? Set your own schedule to work around your life. Secure your consumer and SaaS apps, while creating optimized digital experiences. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Hello, Liveops. The freedom of an entrepreneur. No matter what industry, use case, or level of support you need, weve got you covered. Earning potential. Forgot Password - LiveOps Inc. IT Support First, check out our frequently asked questions about the agent experience and application process. Apply for Remote contact center Agents Jobs - Join Liveops Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Main hustle or side gig its all up to you. Copyright 2023 Liveops, Inc. All rights reserved. Is Liveops nation legit? Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Liveops, Inc. | LinkedIn Or, if, No college? Liveops is a recognized thought leader in the virtual contact center and customer service industries. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Join Liveops Nation and experience the freedom and autonomy of being self-employed! It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Duo Security for MFA | Okta You can make money teaching it online. No ones done this, Huckabay says. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. We understand the complex nature of managing independent contractors. The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. GM Regional Customer Care Operations, major utility. Client opportunities may have additional requirements, including expanded client-specific certification. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Login. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Pros. Login - LiveOps Inc. Were all looking at the same data one version of truth consolidated in a single repository. Password Remember me Or, sign in using: If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. We've been partnering with Liveops since 2010 for all our inbound needs. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. Here's everything you need to succeed with Okta. Submit ticket. Liveops Agent Portal Okta - Explore Recent That syncs to Okta and then that person cannot access any applications. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. By Veronicas pandemic story is unfortunately all too common. Applicant Login - Join Liveops management. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. Actual earnings may vary depending on client opportunity and support required. We didnt just evolve the remote contact center model, we revolutionized it. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Flexibility. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience.
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