Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. Who's crazy enough to start this website? Salesperson Zaki Hairat drove the new car to my house. Finally, one place to get all the court documents we need. They did not have the car I requested online available. I was scared that they will break my doors, windows and home stuff. Hiding negative complaints is only a Band-Aid. I guess I was supposed to do HIS job for him. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! I signed the pages where the employee pointed with a finger. 1105 N Glebe Rd, Arlington, Virginia 22201. They have hidden fees. You never know. I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. The following day I sent additional information pertaining to the sale via text message before they opened. Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. Choose a car and the dealer will bring it to you for a no-obligation test drive. Merlex Auto Group | LinkedIn 1105 N Glebe Road, Arlington, VA 22201. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. Those sold cars are still being advertised. Server location. She indicated she would get with him to check the status. Off course Nothing! Merlex Auto Group - Overview, News & Competitors | ZoomInfo.com After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. 3.7. From this document I defined the total selling price for the car. We DO NOT remove reports. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 2. We left negative reviews of our experience. Why Ripoff Report will not release author information! Blame yourself! Made an internet inquiry, had 2 responses, one from Mike and one from Grace. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here: I continued to call, he would not respond yet he was completely available prior to selling the car. Get a Kelley Blue Book instant cash offer. I have brought this up to my team and we will be working on improving our sales experience. Can be upwards of $3000.00 On top of vehicle cost. THIS IS FRAUD! My owners would have either fired him or fired me for not firing him the way he acted on the phone. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Jason and Walter treated me with kindness and respect. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! Who is ED Magedson - Founder, Ripoff Report. He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. MYWOT. Completely Dishonest and Fraudulent!!! On April 3, 2018 I got a bill and welcome letter from Ally Financing. Merlex Auto Group | Used Dealership in Arlington, VA. Merlex Auto Group sells and services vehicles in the greater Arlington VA area. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. CARFAX does not have the complete history of every vehicle. There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports 2 months ago. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. Before leaving, Ray gave his number, stating "Any issues, just let me know! 10 stars!!! Bully there way in and steal your home. Anyone from afar could see that the reason they were doing this was because we left a negative review. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! February 2022 check engine light comes on again. Unique Auto Import Jobs & Careers - 23 Open Positions flexible hours. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! which was weird because I dropped of the car. The cherry on top is the wash and detail they provide as you are preparing your paper work. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The owner Ray should NOT BE TRUSTED. The final on road price was 10K higher. Cancellation and Refund Policy, Privacy Policy, and UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. Merlex did not have the vehicle we were interested in purchasing. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. 40 minutes later I completed a fiancial form. |. View all hours. Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Get more reviews from your customers with Birdeye. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. Advertisers above have met our Bought the car was clean everything was ready. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. Merlex Auto Group Reviews, Ratings | Used Car Dealers near 1105 N Glebe This was not what was discussed. Easy Apply. I would love to see how they are booking their vehicles to the bank. High Quality Pre-Owned Vehicles in Arlington, VA, Visit us at: 1105 N Glebe Rd Arlington, VA 22201. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. Compare pay for popular roles and read about the team's work-life balance. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Communicates outside of dealer hours!! As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. "Walii"!!!! Hiding negative complaints is only a Band-Aid. I had a wonderful experience purchasing my used vehicle. Merlex Auto Group Reviews - Arlington, VA | Cars.com When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. He then asked us to drop off the car at his personal mechanic for him to diagnose. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. https://www.merlexautogroup.com Safety status. learned a lot about cars. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. I informed her, ok but was waiting to hear back from the sales person. Unlawful and unprofessional. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. Walter gave me the discount I needed to secure the purchase. It was not discussed. How those businesses take care of those complaints is what separates good businesses from the rest. I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! Or at least Bill of Sale. BBB Business Profiles may not be reproduced for sales or promotional purposes. I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. Merlex Auto Group. Appfolio Charged $538 to charge card and I never heard of them!!! Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. I got congratulations on the purchase from SETAYESH INC. Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? 8 years ago. Bought a range rover. 3.7. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. Grace told me to contact Mike ASAP so I did. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Sales (571) 200-0879. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. 1105 N Glebe Rd Arlington, VA 22201. Domain Created. Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? Specialties: High End Used Car Sales. Yelp users havent asked any questions yet about Merlex Auto Group. Customer service horrible suppose to refund me for oil change haven't got back with me. For more specific results for "merlex-auto-group". At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. I submitted an application to police. Otherwise they will come to my home and make to me bad. Case Details Parties Dockets. Used Cars for Sale. On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. Corporate Advocacy Program: How to repair your business reputation. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! Flew in two days later from Georgia. They said that everything was already discussed and I should just sign what was discussed. Copyright 1997-2023, Ripoff Report. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. I have no idea who it is. !! Ford F150 was advertised at $24,277. Another car stalled out and wouldn't restart within 50 feet of the lot. Was told I signed sold as is and that I didnt purchase warranty. The police officer asked "how? He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. Write a Review. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. Corporate Advocacy Business Remediation and Customer Satisfaction Program. He couldn't talk then so I got a return call 5 or 6 hours later. Public Records Policy. Thank you for bringing this to our attention. ", He was the salesman. You are absolutely right that we should have done a better job of following up with you properly. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. I dealt with the GM, Walter. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. Experience the car via video chat and ask the dealer any questions you may have. Called in. You will be sorry. Merlex Auto Group - Used Car Dealer - Dealership Reviews - DealerRater That's the way you make sales and retain satisfied customers!!!!! 72 Verified Reviews. NEVER!!! Error in sending request, please try again. How those businesses take care of those complaints is what separates good businesses from the rest. Unique Auto Import Merlex Auto Group Sales Position Job in Arlington Price of the car is $14,966. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. Closed | Opens at 10:00 AM. This rating includes all dealership reviews, with more weight given to recent reviews. 1105 N GLEBE RD, ARLINGTON, VA 22201. 1. if you can, stay away from these frauds! We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. It was approved. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I did not check the completeness. (I checked it by calling to Arlington police department). BBB Business Profiles are subject to change at any time. This business is unclaimed. Merlex Auto Group Dealership in Arlington, VA | CARFAX Research, browse, save, and share from 21 IS 250 models in Centreville, VA. that night, after bringing the car home, lights appeared on the dash! Than hung up on me. Find out what works well at Merlex Auto Group from the people who know best. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." Fast service. (703) 214-3598. 1105 N GLEBE RD, ARLINGTON, VA 22201. They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. There is a second line of financing exists. High End Used Car Sales. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Dear customer, This was the most stressful experience I've ever had buying a car. Check reviews anywhere about this place! Call Today +971 2 4440458 Al-Muror Road, Behind Al-Mushrif Mall, Abu dhabi Trash. July 21,2020 check engine light came on. Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. I will never ever go back to Merlex Auto group. The process was stress free and pleasant. Even called me several days later to say car was there, but you told me wasnt before. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. JULIAN TOOK VERY GOOD CARE OF ME. This was Thursday "WALTER", through text message, asked me to drop off so we can fix as soon as possible.. Merlex Auto Group - Used Car Dealer - Dealership Ratings Website. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. Established in 2014. THAT NIGHT, lights appeared in the dashboard. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! PIERRE, ROODY VS MERLEX AUTO GROUP Et Al | Court Records - UniCourt I visited Arlington Police Department. Merlex gave me a great experience. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". All rights reserved. Start the purchase online and the dealer will deliver the car and the paperwork to you. Dear Mr. Bill, CARFAX Vehicle History products and services are based only on information supplied to CARFAX. Owners who claim this profile can update information, boost SEO, and more. Making you a happy customer is not their goal!! Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. BBB Business Profiles may not be reproduced for sales or promotional purposes. Ally bank gave me the reference number. Arlington, VA 22201. We analyze millions of used cars daily. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. i texted him to see what was the hold up he told me to "contact Walter". 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 235 Reviews. Copyright 1997-2023, Ripoff Report. It's been a month I still can't get my tag. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. All rights reserved. He knew nothing about the car so i should have known he knew nothing about anything else either. Consumers eligible for the Litigation Class are those . The Merlex Auto Group Way. He said I should arrive at MerlexAutoGroup, to their selling place on 1105 N. Glebe Rd, take the car, and drive it to my home. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Save. 235 Reviews. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Great deal, I thought. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. Clerks from Bank Ally call me every day. The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. Always go with your gut feeling! Napleton Auto | Federal Trade Commission File your review. Merlex Auto Group in Arlington, VA | 171 Cars Available | Autotrader 185 were here. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. Be kind to yourself and spend your hard earned money elsewhere. They told us the car was on the lot, but upon arrival, the car was no longer at their location. Merlex Auto Group in Arlington, VA | Rated 4.2 Stars - Kbb.com 5. Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. 6. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Merlex needs to apply this principle!!!! i brought it in the next day and showed Ramil. I have a video record of it and a witness. DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! I had told them that I was interested in one car and my daughter was interested in another. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. Terrible experience with them. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. Very responsive!! co workers were fun and easy to get along with. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Established in 2014. Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . I was very scared that they will frighten my daughter and neighbors. It's been two days, I have not heard from him since. 192 were here. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Merlex Auto Group. They are hard to deal with and VERY unprofessional!! On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. Very unorganized and fake professional. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Initially I showed him a car that Id settle for but wasnt in love with. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. Merlex Auto Group. 1105 N Glebe Rd Please DO NOT patronize this business. merlexautogroup.com - Merlex Auto Group | Used Deale - Merlex Auto Group The sals person was nice but this dealership runs some kind of scam. They assured me that they would rectify any issues and disappear when time to do so!