Published: 15:47 EST, 17 August 2021 . That's according to our survey in December 2022 of 8,668 people with smart meters. No, we install smart meters at no extra cost to you as part of the national smart meter rollout. But check your tenancy agreement first. Sorry, we're still checking this file's contents to make sure it's safe to download. For anyone in the UK with solar panels, this is reason #2 for not jumping to get a smart meter. Contact your energy provider if your smart meter still isn't connecting properly. Forum has moved to: https://community.openenergymonitor.org. Has anyone had any success yet? Hi there! Hotel in Taipei | Hyatt Place New Taipei City Xinzhuang via the mobile phone network (the installation engineer said it contained up to 4 mobile SIM cards, one for each of the 4 main UK mobile providers but I am not 100% sure this is true as I thought British Gas only used Vodafone [4]). This should work with a fair number of energy providers. Around 7% of smart meters in homes are working in traditional mode, according to government data in November 2022. However, consumer groups were concerned that this form of access would be used only by technology-literate consumers. THEY LEFT :-(. If your energy supplier goes bust, you will be automatically moved to another energy firm. Well ensure your home is ready and if were fitting both gas and electricity meters, itll take about two hours. Indeed it would be good if BG could put a system in place where additional trusted MAC(s) could be added to the HAN controller. turn off the in house monitor, setup a Raspberry Pi running Zigbee and change its MAC address to that of the in house monitor. Some people have complained about the impact of smart meters on their health, in particular those suffering from electromagnetic sensitivity or electromagnetic hypersensitivity. Hi All, I had the exact same system installed - Electric fitted August 2013, Gas December 2013. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Check the instructions your smart meter installer gave you if youre not sure. The IHD can apparently also be used by British Gas to send me messages (there is a little Mail Envelope Icon) but as of yet I have not seen any messaged other than the initial "Welcome to Smart Metering" message. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Hi We use cookies to improve our website, follow up on incomplete orders, and show you relevant ads. This was certainly not an easy process and, despite constant bombardment of TV adverts on television from British Gas about how smart meters are the latest and greatest thing, you would not believe the hoops I had to jump through to get them installed, and, even after finally getting agreement to have them installed, it then took a number of months to get an installation date followed by another age between the Electricity and Gas meters due to a problem following the install of the Electricity Meter where there was an "issue with communication with the Head End" which meant the engineer was forced to abort progressing with the install of the Gas Meter and the remainder of the work had to be rescheduled to a later date 4 months later! A hub is installed with your smart meter (often built into the meter) to do this. I was with them around the end of 2018 previously and I had smart meters fitted and everything worked wonderfully with them. British Gas has just released a New smaller version of its Smart Energy Monitor for late 2019 / 2020. This was the most common problem experienced in the last 12 months by those with smart meters on our Which? Perhaos the way forward is to use the IEC 62056-21 (formerly IEC 1107) optical communications port in the same way as described here, http://openenergymonitor.blogspot.co.uk/2012/07/reading-watt-hour-data-from-elster.html, http://openenergymonitor.blogspot.co.uk/2012/08/reading-watt-hour-data-from-elster.html, and here Can I also ask how you figured out all these API endpoints? With smart meters, it's possible for energy suppliers to switch your meter into prepayment mode remotely. Suddenly burglars could be going around looking for houses where the electricity consumption has been flat so they know where to strike. Paul Willis Also since the smartofthehome website with the original post on this thread seems to be offline, here's the link to the second blog post on archive.org: https://web.archive.org/web/20131005030852/http://www.smartofthehome.com Hi - I'm interested in the trial you mentioned. As An Amazon Associate, We Earn Affiliate Commissions From Qualifying Purchases. So, in the UK it is not possible to link directly via Zigbee to the smart meter, I do not know for sure but I suspect UK smart meters also do not have the serial port mentioned above. re-activate BG smart meters MoneySavingExpert Forum Here weve listed the problems and questions we hear about most often and what you can do about them. . Smart energy reader by British Gas - YouTube If the GAS LED light is not flashing you will need to contact your supplier. Since writing the article above over a year ago I am still waiting patiently for British Gas to 'open their smart meters'. BTW what are you using as your REST API client? What is the pin number for my Pipit In Home Display (IHD)? - OVO Energy Smart Energy GB explains that in-home displays will only show how much energy youre buying from your supplier, but not necessarily energy you generate. The data I want is probably available at the Trio II so I just need to find the port and try to work out how to get the data. If so, try moving it closer to the electricity smart meter and turn the device off and on again. IHD manual: GEO Trio II Help Centre | So Energy EnergySmart Monitor User Instructions - geo (Green Energy Options) New tariffs that pay you for exporting solar electricity to the national grid require you to have a meter that can give half-hourly readings generally this will be a smart meter. Suppliers sometimes install prepayment meters for customers who are in debt. They wont stop your solar panels working and generating electricity and youll be able to tell your energy supplier exactly how many kilowatt hours (kWh) of electricity youre sending to the grid. We reveal some of the most common smart meter problems and concerns we've heard I have exactly the same problem with the smart meter that ovo supplied for me. The hub would then receive the required info (via its backhaul connection on cellular networks) to allow that particular device in, exchange security keys and establish a secure connection to the HAN (Home Area Network). The MPAN of your electricity meter and MPRN of your gas meter (this can be found on your electricity bill or on the face of your meter). Smart meter In-Home Display (IHD) not working? Here's what you need to do The "Advanced Settings - Pairing" option requests an Installer PIN. Feel free to use me as a case in point! There is also a Mini USB port on the back which is used to power the device (supplied with a 240V to USB power supply). Set budgets to help you stay in control or keep an eye on your spending in real time just put your smart energy monitor where you can seeit. British Gas NEW Version Smart Energy Monitor 2020 SMETS2 Youre not alone. The other thing to consider is that in the current climate small value targets are no longer so high in the agenda. Set an energy budget and yoursmart energy monitor will let you know if youre on track helping you to change habits and lower bills. Free delivery and returns on eligible orders. Hi 2019 and still not able to access the data. The IHD can't connect properly to the network in your home. Interesting post Nice to see the point of view from a commodity consumer! . This should have happened automatically and, once connected, your meters smart functions should be restored. This process does not happen as frequently as it is possible to do so via a CAD however it does mean that your energy provider does have some data that you can access. The MAC number of your Pipit 500 (this can be found on the underside of the unit. . The meters themselves upload data via the DCC network to the energy providers, this enables accurate billing without the need for onsite meter reading. If you do lose smart functionality, your meter will still work to count how much energy you're using. Where you live, the type of home you live in and your existing meter type may mean it takes a little longer for us to get to you. Thanks for this. Shop USB Kaifa Dutch Smart Meter DSMR P1 FTDI ft232r USB TTL 5v to RJ11 6p6c Cable (For ISKRA ME 382 EN MT3). Yes, this is precisely whats needed. However, there seems to be one big difference between the UK and the NL and that is that 'our' smartmeters are mandatory equipped with a so calledP1-port, which is customer readable. There are plans to add other additional Zigbee wireless frequencies better suited to longer range or coping with thick walls. Editor, Marcus Herbert. The gas meter in your pictures looks remarkably the same as the ones here. I have recently had solar PV installed (not with BG) but I have to *manually* provide BG a meter reading every quarter. However, if you're concerned that your bills are wrong, or your smart meter is showing an error message, contact your supplier. I am a data geek and love stats, I am therefore happy to have a digital device monitor my energy usage as long as I am permitted access to said data! I would like to combine the meter data with the individual appliance monitors (IAMs) that I have on various domesticappliances. 2k monitor: what is it and do you need one? If you switch again in future, your meter should also keep its smart functions. Thousands missing out on energy support: London, Scotland and South East have most unclaimed prepayment meter vouchers, One in five energy vouchers for November 2022 haven't been claimed, Revealed: the best energy companies for 2023, Smart Export Guarantee rates: the best and worst SEG tariffs for solar panel owners, Households are being paid to use less energy: here's how to take part, Energy firms must stop forcing energy customers onto prepayment meters, 29% of prepayment customers still haven't received energy support payments. Most connectivity problems should be resolved when all smart meters use the DCC wireless network, covering 99.25% of Great Britain. Press Menu/OK The government's Department for Business, Energy and Industrial Strategy (BEIS) told us that all smart (SMETS) meters can measure energy consumed (imported) and exported back into the grid. I am also astounded that BG do not support the Feed In circuit capability. Bring it within 15 metres of the smart meter (with no walls between). If your meters are outside or far away from the display, ask your energy supplier for advice. Octopus is one example of this. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Don't forget to continue to submit manual readings in the meantime so that your bills are charged accurately. Sadly they all insist on locking you in to their proprietary cloud systems. I guess there is a remote pairing option and its part of the GB Companion Spec, but I would love to know if anyone has actually got a 3rd party device to pair. You shouldnt need to enter a PIN code as this would only be needed for removingthe device from the network. Can I ask if this is still working for you? So you shouldn't need to take smart meter readings. Energy suppliers are targeted by UK government to install a specific amount of smart meters each year. This I later found out was not going to be as easy as I thought. Re: British Gas Smart Meters - Part 1. Many industry and technical solutions respondents caveated their support for the HAN by stressing that issues around security and operability still needed to be finalised in the second version of SMETS to provide assurance that devices could be connected in a secure and consumer-friendly way. British Gas documentation on the new IHD refers to the WIFI connection so I dont see why they should block it but Ill find out in a few weeks, I havent tried to run your app yet but Ive been trying to login to their API via Curl and all I can get back is 403 Forbidden. Required fields are marked *. Of course it will be better to have a wireless interface with the smart meters but I think a lot of people are underestimating the challenges of opening this interface in a truly secure way that can stand the test of time. Page 5 4 easy steps to install 3. Design wise the P450 is a quite pleasing shape and size, black with curved corners. British Gas Smart Meters - Part 2 - DataPoint The gas meter was installed as promised on 22 Jan. Hi John, You have to prod the screen quite hard or use a sharp object as a stylus to get it to respond, reminiscent of first generation Smart Phones, in this day and age of iPhones and super sensitive touch screens it is, at times, difficult to use. Energy firm, British Gas, documents the installation of a . It sound like you are having exactly the same experience with British Gas as I did. As well as being unable to read your smart meters, your new energy firm probably wont be able to send the pricing information about your new tariff to your in-home display. Check if your in-home display has a flat battery or is unplugged. A limit in the number of devices being based on Mac addresses, how security keys are handled. Hi, I have moved house and I want to read the meter but I have no pin, how do I get a new pin and get the meter brought up to date? Were working to get all our customers upgraded to smart meters as soon as possible. Connect members said they had problems with their in-home display in the last 12 months (to December 2022 when we asked them). And, because they send automated meter readings, you get more accurate bills. Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. Your new supplier will be able to let you know. More information about the P450 can be found on the Landis Website :http://www.landisgyr.co.uk/product/landisgyr-p450-ecometer/, A user guide from British Gas can also be found here:http://www.britishgas.co.uk/content/dam/british-gas/documents/ph3-QuickUserGuide_printversion.pdf. British Gas have considered the option of adding further MAC addresses for additional Zigbee devices, but there were security concerns that hubs may accidentally (or maliciously) be linked to incorrect smart meters (i.e. I wish I had read this forum before signing up for smart meters. Thanks, You may see these referred to as SMETS1 and SMETS2 respectively. I would love to hear more about this gateway. There are two types of smart meter: first and second generation. James. Not only is the lack of access to my data is very annoying but also, the IHD, just like current clamp energy monitors (such as the Owl) displays an instantaneous consumption value which does not compensate for the direction of current flow in my electricity supply cable from the grid. Can anyone provide me with re-pairing instructions? and so I would be interested to know which bit is incorrect for the future. I am starting a new blog on my quest to find out which standard is the future of Home AutomationZigbee or Z-wave (or neither). I have not read it all yet, but the section you have pointed out (4.4) does look promising! If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: First, find the reset button on the back of the monitor.