I am very disappointed in not being able to attend the show. The second time was one of my worst experiences trying to buy event tickets. Their response to me letting them know that was well you can sell the tickets to your friends or family so we arent breaking the law. Customer identification can be provided if needed. The sale of these tickets even violates Virginia state code which states: 59.1-466.6. Vivid Seats complaints 102 M MikeArmstrong82 of Independence Kentucky, US Jan 17, 2022 11:00 pm EST Delivery of tickets Vivid seats is allowing a seller to first post a date of estimated shipping for the day after the event. B. Berlinda G. Today , California. If you have any questions about the refund process, feel free to reach out to our Customer Service. Mark, your concerns are absolutely matter to us and we certainly value your feedback. Don't EVER use vivid seats for any purchases. I looked up reviews on this site and was a little worried but decided to move forward anyway and was pleasantly surprised. Jeremy of Las Vegas, NV Verified Reviewer. 10.1K Ratings. I have been to several concerts in the past not ever have been treated like this saying I have withheld money from y'all, if you find the reason y'all should reach out and find out what happen instead of assuming* y'all need to take me off y'all's email listings if y'all aren't going to let me purchase any more! Top 2,153 SeatGeek Reviews - ConsumerAffairs We want to make sure that orders are accurate, so please DM us your order number on Facebook, Twitter or Instagram so we can resolve this. We value your privacy. Vivid Seats Reviews - 33 Reviews of Vividtickets.com | Sitejabber 1,560 talking about this. Thank you for sharing your feedback, Gregory. I then I received an electronic transfer notification which I followed through on. Approximately 90 minutes later, the seller had noticed you had not accepted the tickets yet and resent your tickets as downloadable QR codes for your convenience to make this easier for you to access. Hi Trent, we're disappointed to hear that you weren't able to utilize your parking pass for the Super Bowl. + the only ticket rewards program around. James Taylor lawn tix were sold out on Tanglewood in seconds and resold on VividSeats for well over double the price. The staff are even more amazing. Vivid Seats Reviews, Complaints, Customer Service - Revdex.com Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints Worst ticket platform that gives two sh*ts about their customers. We have diverse sellers to provide many purchasing options for our fans to have a great buying experience. The request was put in minutes before. I received a link to claim my tickets within 5 minutes of purchasing and was able to transfer the tickets to my Ticketmaster account. Spent all week leading up to the event trying to call only to get the worst support ever. We were able to look into your orders and can confirm that your tickets cannot be transferred due to being electronic transfer tickets. Vivid Seats Updates 2021 Financial Guidance | Markets Insider Vivid seats has been getting scammy lately. Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints Tickets were electronic via phone. After trying to get a refund I was told that 1) I needed to be there before the game started 2) Cant issue any refunds because of the spot belongs to a third party. Vivid Seats Promo Codes | 10% Off In March 2023 | Forbes Top 2,652 Vivid Seats Reviews - ConsumerAffairs Purchased Celtics tickets in August 22($870 confirmed seats ) for October 2,2022 game. Please refund me the differance between what you charged me and what the tickets actually cost. Vivid Seats sent Gary a confirmation thru his phone after he paid the $445 required for the 4 tickets. Hi Debbie, we pride ourselves on providing you with valid and authentic tickets issued by the source as part of our 100% Buyer Guarantee. Sellers listing their tickets for sale do set their own prices and some sellers price tickets lower or higher than face value. To sell tickets, they must meet Vivid Seats requirements. Great service. I just want the Tickets I spent over 2 thousand of my hard earned money on. They offered replacements, which were inferior and DID NOT include the dinner and up-front concert seating. Explain your situation and why you wish to receive a refund. Dont use this site they are horrible. We can also confirm a previous advocate already shared with you that your tickets were delivered to the provided email at the time of purchase. I'm very disappointed in Vivid Seats. We encourage you to monitor your bank and email for further updates on your order. Crooks. Well they sold me another ticket on the other side of the stadium away from my partner when I know I slowed down to make sure we at least got the same section. Vivid Seats complaints 101 E Erica Minz of Lake Forest, US Jun 14, 2022 2:25 pm EDT Verified customer Received incorrect order June 13, 2022 I purchased concert tickets. I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. Well start sending you the news you need delivered straight to you. Never again. Customer identification can be provided if needed. The person the ticket was for has since died. Last minute tickets: Buy tickets for NBA, NFL, MLB, NCAA, and NHL games, right up until game time. We were given multiple different messages from Vivid seats regarding the tickets. "We have currently put them on 'No Rating' while they investigate the complaints and . Consumers who purchased tickets from Vivid Seats for events that were canceled due to the coronavirus pandemic may be eligible to benefit from a $7.5 million event cancellation class action settlement. My credit card was charged $328.30 that day. I was terrified that I would not receive my tickets. Refunds can only be granted in the event a show is cancelled. All Rights Reserved. 2,266 Reviews of Vividseats.com - Sitejabber The site is a fraud and they are aware. I purchased tickets through you company for the September 11, 2022 Rodeo. That means the seats were $351, not $264. After setting up a ticket master account my tickets were sent to me. Never again. I complained and they advised these were upgrade tickets and no refund would be issued. Recruiter screen, (30 mins) interview with hiring manager (45 mins), take home assignment, project proposal/presentation (1 hr), final round. Our content is intended to be used for general information purposes only. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. On 02/16/2023, I bought two concert tickets. I will never ever purchase from Vivid seats again. He was absolutely fantastic at his job. Vivid Seats | Buy Tickets on the App Store We added millions of opinions to our database and summarized over a million opinions. Never received tickets or a refund let alone even an apology. Then allows the seller to change the date to the day of the event. I just bought 2 tickets for $250 each and the ticket charges were a whopping $132.10! I used their site this morning to purchase two tickets to a show. How you capitalize via mass buyout of tickets and resell with fees and markup prices. Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events. On December 13, 2022, I received the tickets from Vivid. In my eyes I trully beleive you are a rip off company. 100% buyer guarantee. Ordered tickets for Gary Allan concert last September. How do I determine the seat numbers for a ticket listing? I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. Service 16 Value 14 Shipping 9 Returns 6 Quality 10 Positive reviews (last 12 months):76.5% Positive 13 Neutral - 0 Negative 4 View ratings trends 2023 Trustpilot, Inc. All rights reserved. Vivid Seats has a consumer rating of 4.33 starsfrom 31 reviews indicating that most customers are generally satisfied with their purchases. I will never use vivid seats ever again. Vivid Seats: Reviews, Complaints, Customer Claims, Page 3 | ComplaintsBoard After reading review about Vivid Seats I was extremely skeptical but decided to take my chance anyway because they had the cheapest tickets for The Judd's Final Tour in Lexington, KY. The guarantee protects buyers from getting invalid tickets and ensures they receive their tickets on time. The seller sets the ticket price. Since the tickets were delivered in time for the event with the transfer at 10:24 AM that day, that is why we advised that your order was not eligible for a refund. We value your privacy. My tickets were not released until 1 week before the show. Desired outcome: I will be giving a legitimate review on the site and will also provide comparisons to other third party ticket sites on the market to see which ones have the edge and are better to use. I had a great experience. Vivid Seats Review: Is it Legit, Reliable or a Scam? Now I overpaid for two single tickets because they are maliciously scamming people vs. just selling those tickets as single tickets. Sales Representative (Current Employee) - Coppell, TX - July 6, 2022 I've Worked here since April 2022 and I honestly LOVE it. I feel sorry for other customers who have lost a lot more money than we did. they are all the same basically. Vivid seats is horrible. SeatGeek as an app and platform to buy tickets is decent, except the fees are pretty damn high. Dorian, this is absolutely concerning and we would like the opportunity to take a second look into your order file. Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets.
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