U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. popular and unique itineraries. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. These will be used first and are not refundable. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. The charges are subject to change without notice. It is the travelers responsibility to be familiar with and comply with the regulations of the airline on which he/she is traveling. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. Since Princess is part of the Carnival Family just like HAL is, the precedent exists. Designated Smoking Areas, Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. Cash is not accepted for individual transactions, e.g. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. I'd been darn annoyed if cruise fares started to climb because the paying customers were covering costs of the people who couldn't pay their bills at the end of the cruise. in the bar, lounge or pool areas. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. For our family of three alone, the hold would have been more than $1200 (maybe more than $1400; can't remember right now). It provides information on what to do in case of an emergency, as well as the routes to your Muster Station. Each year between 20%50% of international travelers (an estimated 10 million people) develop diarrhea. Therefore I will have to have a hold put on my card for $420X6. All of the Crew Appreciation and Service Charge payments made by all guests on all ships in our fleet are pooled, net of credit card transaction fees. Any and all charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. Some clearances will require face to face inspections, details will be communicated to you onboard. Boarding may be denied or fines levied against those guests arriving at the pier without the proper documentation, and those guests will not be eligible for a refund. Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. (Only a few days before I told her about the deposit, she booked this cruise on a frenzied whim [long story, it was all rather unexpected] and, because of the deadline, I suppose, had to pay for the entire cruise for all seven of us in Oceanview rooms at the time that she booked it). Limited time offer, Savings for Onboard Bookings Only. For more information see our transfers FAQ. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. 19952023, The Independent Traveler, Inc. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. Please Note: There are restrictions on consuming alcoholic beverages brought on board the ship; please refer to the ALCOHOLIC BEVERAGES BROUGHT ON BOARD section. A nonrefundable Service Charge of 18% of purchase will be automatically added to optional purchases of beverage packages, drinks, dining room and specialty dining, private events, and other elected products, services or amenities provided to guests that are not included in the Cruise Fare. Guest Services staff will provide you with details on the times and meeting location where staff will be available to assist you in disembarking the ship. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. Elite Beverage Package has a daily limit of 15 beverages, which includes all beverages priced at US$15 or less and beverage service charges. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. I never knew this. WebHolland America Featured Promotion Get This Deal Avoya Advantage Exclusive Up to $500 Free Onboard Credit, Free Upgrades, Save up to 30%, Free Beverage Package, up to $600 Free Shore Excursion Credit PLUS More! WebOnboard Credit Kicker through this offer is available in the following amounts: US$100 per person (US$200 per stateroom) for guests booked on a 6- to 9-day cruise; US$150 per person (US$300 per stateroom) for guests booked on an Alaska cruisetour or 10- to 20-day cruise; US$200 per person (US$400 per stateroom) for guests booked on a 21+ day Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Phone: 1-800-513-4515 (locally at 1-954-585-0575), Email: info@specialneedsatsea.com Website: specialneedsatsea.com, Phone: 1-877-478-7827 (locally at 1-780-986-6404)), Email: reservations@scootaround.com Website: http://www.scootaround.com. For 21+ day voyages (excluding Grand Voyages), guests will receive three nights: one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. Usually there is a fee required. Choose traditional pre-set seating and dining times or a flexible open schedule the choice is yours to make prior to departure for your cruise. ", On HAL's site: For Booked Guests>Planning and Advice>Shipboard Life>Shipboard Account. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. Please log in to purchase your shore excursions. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. Please see the following important information about your luggage tags. Led by a team of world-class celebrity chefs, go on a culinary journey on any of our ships. many ports taxi lines can be long and distances to private transportation can be lengthy. Holland America's claim that much of the time that they are out of comms range and can't readily get changes made to your account/creditcard are a sham. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. Payment of any fines levied is the responsibility of the individual guest. If I dont spent the OBC, do I get it back at the end of the trip? CC Help Jenn Birth certificates can be an original or certified copy. From time to time guests encounter transportation delays in getting to their cruise ship. Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. When your clients reserve a Winter or Spring 2023 Panama Canal cruise on board Volendam or Zaandam, theyll save $200 per person on all If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. Please be sure you understand the requirements for a service animal to disembark in each port of call. http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. When you book select sailings with Have It All, before March 31, 2023 receive: Reduced fares up to 30% off Free Balcony Upgrade Shore Excursions Specialty Dining Signature Beverage Package Wi-Fi Free Kids Fares Up to $400 Onboard Credit per Stateroom Guests are urged to complete the Online Check-in process before leaving home. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. Learn more, Led by a team of world-class celebrity chefs, our cruise ship dining satisfies your cravings. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. The next route would be basically to wait to get on the ship and pay the deposit in cash and plead with the front desk (sorry, don't know the technical term) to see if they would allow us to not pay for my son, but to cut his card off. We didn't have it, but my in-laws, who are gifting us the cruise, covered it for us. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. Satisfy your every craving as you indulge in one of our onboard restaurants or enjoy snacks poolside. I think we might use traveller's cheques to keep it simple(you know the old currency exchange thing for Canadians that sometimes happens even if you want to be charged using your US dollar card..). At Holland America Line, cruising is our passion.
Holland America Offers Limited-Time Onboard Credit For Military Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. Cooking facilities onboard are not considered kosher. Please note that fees and visa requirements are subject to change without notice. Ship Identification Card: Upon completion of check-in you will receive a ship identification card. Pleasemake sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. Your baggage will arrive in your stateroom later that afternoon. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. So forthis 7 day cruise I booked 2 excursions so far and still have OBC leftover to decide on board. Reconfirm any special transfer requirements for disembarkation with the on board. WebFind the best cruise and vacation deals on the Internet, make cruise and hotel and reservations online, and research vacation destinations online at Dream Vacations For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. the vessel leaves. Holland America Line assumes no responsibility for the items listed above. For special meal arrangements, please contact the Ship Services Department at1-800-541-1576 (or email: hal_ship_services@hollandamerica.com) at least 90 days prior to departure. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. Manage your cruise with our free app! For this reason, you should contact your local physician, Health Department and/or travel medicine clinic to discuss vaccination requirements for all countries on your itinerary. U.S. port and ending it in a different U.S. port. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. Forgive if this topic has been beaten to death, I couldn't find anything newer than 2013 on it. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. Correct -- no savings. For your convenience Holland America Line has partnered with two luggage transport services for your convenience.
Onboard Credit I will have travellers checks to cover my account. 19952023, The Independent Traveler, Inc. I do like the new kiosks near the front desk for running off a copy of my bill without having to wait in line at the front desk. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. will be reduced by the amount of your OBC when they charge your credit card at the end of the cruise. Shops On Board: A world-class shopping experience is just steps away. Started August 27, 2021, By Book and save with our Have It All cruise fare. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. Youth Staff cannot assist in the washroom in any way. OBC is merely a reduction in the amount that you have spent during the cruise. So everything you charge to your room (beverages, on-board shopping, Rest assured that your passport will be fully secured by our staff. Please verify your documentation requirements prior to sailing, but we highly recommend Green Card holders travel with their passport as an extra precaution. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. Please refer to Express Docs for more specific information regarding your arrival airport. In the unlikely event you remain dissatisfied for any reason, the Crew Appreciation is subject to adjustment, at your discretion, at any time during the cruise up to the time you settle your onboard account prior to disembarkation. Then sail away for your romantic honeymoon! It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. Immigration and administrative rules may require the vessel to collect and safeguard guest passports and guests to complete landing cards prior to some ports of call. Sharing of any beverage or the package is not permitted. We are privileged to transport guests to every corner of the world. Rest assured that your passport will be fully secured by our staff. Holland America Line will assist in filling prescriptions. If you plan on bringing a scooter on the ship, please contact: Phone: 1-800-547-8493 (locally at 1-206-626-7044), Email:GuestAccessibility@HollandAmerica.com. (Voyage plans cover your entire cruise and are available at a discounted rate. To celebrate Holland Fares are based on Promo(s) DN*. Gift Order items include a variety of alcoholic and nonalcoholic beverages, clothing, casino chips and flowers at very reasonable prices. Appointments are strongly suggested, particularly for Dressy Nights. It is also a good idea to bring your prescription for eye glasses or contacts. Cruise through incredible scenery, enjoy fresh seafood and stop into historic ports and cities. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). All values herein are in USD. WebOnboard Credit is spending money for you to use to purchase products or services while onboard. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. Made-to-order entres and casual dinner in the Lido. Discussed here very regularly. For folks who can't cover this much hold, a cash deposit of less money can be used. Casual dining is available in the Lido Market every night. Kosher meals are prepared off the ship in a kosher kitchen, frozen and brought to the table sealed in their original containers. I understand that some cruise lines already allow this and it would be such a HUGE help in our planning. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Onboard Credit is spending money for you to use to purchase products or services while onboard. Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal beforethe vessel leaves. They say can't use for casino, but never any problem here. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Please dial 911 in an emergency. The pooled funds are distributed throughout the year in the form of compensation, including bonuses, to crewmembers fleetwide who interact directly with guests and/or behind the scenes throughout every cruise, including those in the Bar, Dining, Entertainment, Housekeeping, Guest Services, Galley and Onboard Revenue areas. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on. or CDs. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. Please attach a tag to each piece of luggage you will be checking on the cruise. Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. SEATTLE, Oct. 6, 2021 /PRNewswire/ -- Holland America Line is honoring members of the U.S. military with a special offer that adds $100 Onboard Spending Money to any cruise booking that departs from San Diego, California, though Dec. 31, 2021. With this in mind, the following emergency phone numbers are available for your use. Call us toll-free at 1-888-425-9376 or 206-626-7320. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. An additionalUS$1,000 worth of articles may be brought in and taxed at a reduced flat duty rate. Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. Check with your health care provider at least six to eight weeks prior to departure, as vaccination requirements and recommendations may change. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. Some countries impose an arrival or departure tax, which cannot be included on an airline ticket. Check your daily When & Where program or the Navigator app for location and times of the Port Shopping Ambassadors Talk. Children ages 3 - 6 years old have a sign in and out policy. In most ports of call, you may easily exchange U.S. dollars into the local currency. Important Customs information and shopping maps will be provided at the talk. Alaska Bonus Offers: Eligible Alaska cruises to and/or from Vancouver, Glacier Bay cruises and cruisetours (excludes cruisetour Y3-Y6) booked October 14, 2022, through November 15, 2022, receive one (1) Shore Excursion credit redeemable for a White Pass Summit Scenic Railroad shore excursion per person per booking. If it is your day of sailing and this happens to you, please follow these guidelines: Ask the airline to immediately advise our Travel Services Department, or call us yourself at 1-800-628-4771. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. Once completed, all guests will be allowed to disembark. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. During our regular business hours, please call: 1-800-426-0327. purchased prior to or during your cruise. Hours are from 6:00am until 9:00pm. When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. In the evening youll find a wide variety of music and entertainment, award winning production shows, theme nights, movies and more! Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. Personal checks are not accepted on board. I have $550 onboard credit from different sources for a 14 day cruise. The hold starts the day before your cruise (so I have been told) and as soon as your account is reconciled the last night of the cruise, the hold on your card will be removed. The Wireless Maritime Service system is available for use when the ship is in international waters.
5 Things to Know About the Holland America Line Credit Card Celebrity does that and I wish HAL would too. Please fill out the form and return it to the Guest Services as soon as possible. WebOnboard Credit is spending money for you to use to purchase products or services while onboard.