Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Refunds are made to the original payment method, and products must be in their original boxes and packaging. Over 90 off RRP. I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. Over 90 off RRP. Price was unbelievable for what I got! Popular Christmas FAQ Simply follow our returns portal link below. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Companies can ask for reviews via automatic invitations. Get your sneaker fix anytime, anywhere with the Footasylum app. Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh.
Footasylum - SafetyCulture (formerly iAuditor) Verification can help ensure real people write reviews about real companies. !spoke to Edge lane store about colours in crocs. In just a few steps, we'll have it sorted. After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Here are 8 tips for writing great reviews. I would definitely recommend and will be a returning customer. Treated myself to some new trainers and jogging bottoms in the sale! - Kristy Smitten, posted 11 months ago Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Shopping & Fashion Clothing & Underwear Shoe Store Footasylum Footasylum Reviews 59,796 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review 4.0 total Filter : Most relevant CL Clare 18 reviews GB 7 hours ago Perfect from start to finish Perfect from start to finish. This is the last thing I buy from footasylum from here on. Just noticed that the box they have sent them in isn't for the correct trainers. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. And would recommend to all my friends amd family. Ordered coats for 2 of my sons in the sale. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. A simple full refund is all I wanted from the first time I was messed around!! Wow! Would not recommend. Also it was delivered to Republic of Ireland avoiding customs charges. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. Purchased 2 pairs of Salomon trainers in different sizes. That is great news that they arrived a day early!We hope to see you again very soon. By continuing to use this website, you agree to the use of Cookies. Giving one star so I can leave this review. Absolutely fuming with this company. The top brands to shop on Footasylum include adidas, Alessandro Zavetti, Berghaus, Converse, Hoodrich, Jordan, Kickers, Kings Will Dream, Monterrain, Montirex, New Balance, Nicce, Nike, The North Face, Tommy Hilfiger, UGG and Zavetti Canada. You can sign up to Footasylum UNLCKD via the Footasylum website before using it on the app. New Balance Junior 550 Trainer 4083286600 Childrens Footwear. It's great to hear you are happy with the coat and that the delivery was so quick. A simple full refund is all I wanted from the first time I was messed around!! We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Anyone can write a Trustpilot review. 44.99. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. They were dispatched quickly and delivered within a few days to Northern Ireland. Newsletter subscription. Highly recommend and will definitely buy from Zavetti again. It goes against our guidelines to offer incentives for reviews. Returning faulty goods to footasylum 29 February 2020 at 8:02PM in Scotland Docherty Forumite 1 Post I checked foot asylum website yesterday 're returns without receipt and paying with cash and it said you could return goods if you knew price paid so they could check. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Order placed Sunday afternoon and delivered Monday afternoon. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. 1 Helpful Report (3 years ago) F Returns - Difficult 0.00% Industry Average " I got the wrong size shoes and to return them I have to pay 160 . Will definitely be ordering from them again. Easy! Treated myself to some new trainers and jogging bottoms in the sale! Date of experience: January 04, 2023. You have disabled javascript in your browser, please enable. Alternatively, enter your order number and email address into Hermes to monitor your delivery. And would recommend to all my friends amd family.
footasylum returns faulty - Fred, posted 2 months ago Heres how it works. They have scribbled size 7 on it. They all fit perfectly. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. We use dedicated people and clever technology to safeguard our platform. Avoid this store at all costs. Thank you so much. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Been trying via live chat, what's app and calling HQ. Thanks,Rebekah. Sign up to the newsletter to get style updates, exclusive info on sale events and more. Happy from start to finish! All items must be returned in their original boxes and packaging. Shoved the card machine into our face. Within 5 Days. This will need to be done within 20-30 minutes of ordering. Black and white are the most popular colour for shoes and clothing, as they act as a neutral base for bolder patterns and brighter tones. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. In just a few steps, we'll have it sorted.
Footasylum discount code: 20% OFF in March - Mail Online We are so glad to hear you are happy with the service. You can pay for your new Footasylum trainers, boots and sportswear with Visa, Mastercard, PayPal, Klarna, American Express and LayBuy payments. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. It goes against our guidelines to offer incentives for reviews. AVOID THIS COMPANY!!!! Before returning items you must notify Footasylum by telephone, letter, or email. - Rebecca Jones, posted 1 year ago Just noticed that the box they have sent them in isn't for the correct trainers. In November 2022 I placed an order with FootAsylum and it never came. To break them up politely to ask for helpit was like I had sowrn at them. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. They also offer a WhatsApp device but it doesnt work. Once your order has been dispatched, you'll receive an email from Footasylum that will contain the tracking information and links you need to track the progress. Replies to negative reviews in < 24 hours. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. Ends: Tue 28 Feb 2023. The Bury-based retail group agreed to buy Footasylum in March 2019 for 90m, but the deal has been caught in a tortuous process since then, with the CMA repeatedly trying to block it. 20% off selected items with this Footasylum discount code. All students enjoy 10% off at Footasylum. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. Greater than 37%. It's your job. Shocking company - bought two items trainers and sliders order value 100.28 never received. If you miss this window, youll have to go through the returns process. We also ensure all reviews are published without moderation. We are so glad to hear you are happy with the service.
Footasylum Reviews | Read Customer Service Reviews of www.footasylum Footasylum sells the latest trainers and clothing from a wide range of popular sports brands. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. Then I started a new chat and got Sophie who was absolutely lovely. To start a return, fill out the returns form that came with your order and follow the instructions on the form. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. Price was unbelievable for what I got! Was my daughter's main present - I'll never use this establishment again and urge others not to as well. Shocking company - bought two items trainers and sliders order value 100.28 never received. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Unable to get in touch with anyone from customer service to resolve issue. Rolling eyes, rude attitude. Ordered Nike trainers. Ordered item was faulty. Great sale and super quick on delivery. High performance sneakers, trending streetwear and exclusive product weve got you. Hey MattThanks for taking the time to leave us a review. Look through our Footasylum discount codes, choose your offer and click the 'Get Code' button. Suggested companies are based on peoples browsing tendencies. Companies can ask for reviews via automatic invitations. If valid, the page will refresh and your total will be updated accordingly. Happy from start to finish! Get Discount.
Men's, Women's & Kids' Trainers & Apparel | Footasylum Next time it will be JD SPORTS for my next purchase. Very disappointing.Would never order from them again!
Claim your profile to access Trustpilots free business tools and connect with customers. We hope to see you again very soon. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood, - Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. For people who want unlimited delivery, you can pay 9.99 for a full year of free unlimited priority delivery with no minimum spend. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service.
Footasylum Reviews | Read Customer Service Reviews of www.footasylum This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. 2. Having always been passionate about writing, shes written for websites, newspapers and magazines on a variety of topics, from jewellery and culture, to food and telecoms. This time, however, when I ordered, their courier choice was Yodel.
Footasylum discount codes March 2023 - finder Ireland We use dedicated people and clever technology to safeguard our platform. 10% off at Footasylum on first orders with this promo code. By using a. As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. They sent me trainers in a damaged box. Different assistants all said different things to me and they told me they would deduct 2.50 for a refund despite me receiving a faulty product! Here are 8 tips for writing great reviews. Perfect from start to finish.
Returns at Footasylum - Staall.com UK Footasylum discount codes - 60% OFF for February 2023 | T3 I will always order with footasylum I am very happy with the service and products. Bought a pair of Boss trainers at the end of November 2022. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Footasylum has collected 369 reviews with an average score of 1.86. . I brought some trainers and returned them just before the 28 day period which was allowed for returns. Courier. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. . Ordered some trainers at 10.30pm amd paid for next day delivery. Replies to negative reviews in < 24 hours. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. After reading reviews I wished I hadn't been such a scrooge but, 3 days later and 3 left to go Santa delivered. No greeting, no please, no thank you. Yay! I have worked in retail for over 15 years. Average Delivery Time. One very disappointed son this Xmas! Did have returns but again no problems, straight forward and quick refund. This arrived within only two working days and all items were delivered intact and all there. In real life, they are dull, boring and have no character at all. The Footasylum app has all the latest streetwear, athleisure and footwear, including heritage styles, exclusive colourways, cutting-edge technology and much more. Companies can ask for reviews via automatic invitations. High performance sneakers, trending streetwear and exclusive product weve got you. We also ensure all reviews are published without moderation. I would definitely recommend and will be a returning customer. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Avoid this store at all costs. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. Why have i been rejected for my return as the item was faulty? Check out what 59,340 people have written so far, and share your own experience. Simply follow our returns portal link below. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. It goes against our guidelines to offer incentives for reviews. That is great news about the fast delivery.We hope to see you again very soon. I did receive some EMU slippers which I returned (they have confirmed receipt of the incorrect item) but still not received my order or refund.Now going to put charge back on my credit card and reorder items with a more reputable company.Terrible customer service: Live chat doesn't work, what's app repeats message, and cannot speak to the team. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased.
Footasylum doesn't deliver on Bank Holidays. Looks like they have found the nearest spare tatty box to send them out in. It needs to be unworn or unused and still have the original tags. You can return your product via Asda toyou, CollectPlus, Hermes and InPost. All in all, satisfied with my purchase and dealings with this shop. Take care!Thanks,Rebekah. Suggested companies are based on peoples browsing tendencies. I ordered an item with Christmas delivery on 20th December and received an email confirmation. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. It goes against our guidelines to offer incentives for reviews. Take care!Thanks,Rebekah.
Read Customer Service Reviews of footasylum.uk - Trustpilot Thanks. Once cleared, your points will turn into money off any future purchases. Round and round in circles. Reply from Footasylum Jul 14, 2021 Hey! Very disappointing.Would never order from them again! Been trying via live chat, what's app and calling HQ. I messaged a few guys initially who were very slow to respond and inresponsive. 28 Feb. Up to 60% off at Footasylum during the half term sale. Quality, style and value superb. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. . Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Thank you for signing up to .
How is Footasylum returns process? - reviews.io Wore them only half a dozen times and the suede covering split along the line of the little toe crease. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! Package allegedly dispatched on 11th December and now reported as list in transit! No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. The Footasylum app is a great way for users to shop the latest deals and products from Footasylum and to build up loyalty points and vouchers that can be used in-store or online. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. I was taught to value customers, no matter what job I was in. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Asked for a pair of trainerscould not even tell what the guy said. Up to 60% off at Footasylum on selected women's t-shirts. Anyone can write a Trustpilot review. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. Got them cheaper than any other website. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). Companies can ask for reviews via automatic invitations. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Hey MattThanks for taking the time to leave us a review. Keep up the good work Terry!Thanks so much.Tanya. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. We use dedicated people and clever technology to safeguard our platform. 27 Feb. At least 30% off in the . When you purchase through links on our site, we may earn an affiliate commission. Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. That is great news that they arrived a day early!We hope to see you again very soon. items Tracking evidenced missing item after it confirmed i had dropped in locker but i havent been contacted by footasylum, or had my refund Live chat takes a long time and is disjointed getting an actual person to speak . Wore them only half a dozen times and the suede covering split along the line of the little toe crease. For every 1 spent, you'll earn 5p back every time you shop online or scan in-store. Replies to negative reviews in < 24 hours. Footasylum. Ordered Nike trainers. !\r\n \r\nGoods returned, Yodel receipt \r\n\r\n2 months later -still no replacement received", "Love my new trainers. I can't even point the blame at one member of staff because they were all terrible. A Footasylum discount code is the best way to save some cash, but there are other ways to get your goodies for less: Footasylum offers standard delivery for 3.95, next day delivery for 4.99 and Sunday delivery for 6.99. Was told that neither was possible because I didnt return them in the original shoe box! Disgusting cant believe its taken a whole week to get a response by text to be told Il have to wait for refund but yet I paid next day that Iv not been refund for. The Footasylum app puts every store at your fingertips.-Footasylum UNLCKD Loyalty, but not as you know it. Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). Shocking service avoid disappointment. For full terms and conditions see here. | Read 8,321-8,340 Reviews out of 55,152 Returned to Preston, Lancashire store today with purchase receipt to exchange them or get a refund. Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. Anyone can write a Trustpilot review. Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. Purchased 2 pairs of Salomon trainers in different sizes. This time, however, when I ordered, their courier choice was Yodel. very helpful as Liverpool didnt answer the phone. In November 2022 I placed an order with FootAsylum and it never came. 60%. Delivery to Australia was super cheap and very very fast! My son lost out on his Christmas presents as a result. I will always order with footasylum I am very happy with the service and products. The team at Footasylum used SafetyCulture platform to keep their staff safe as the pandemic unfolded by providing a means to complete digital checklists for their staff and to better manage operations. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. If youre a regular Footasylum shopper and want unlimited access to the latest news and products from top sports and fashion brands, the Footasylum app is definitely worth a download and its free. Start your return online at the Footasylum website. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period.