I want my money back!!! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. On March 10 of this year, Apollo agreed to sell Diamond to HGV for $1.4 billion in a non-cash, all-stock transaction that will give Apollo 28 percent of HGV's stock and membership on its board of directors. It was more like $35K. Also known as Diamond Resorts International, the company now has a network of more than 379 destinations in 35 countries across the globe. We were at silver level. My thought is I am going to just sit tight and see what else they offer - this honestly can't be it. Write a description for this list item and include information that will interest site visitors. Food and drinks are included in the vacation package price for these destinations offered. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Im constantly getting transferred and put on hold. is luxury diamond resorts legit. Blue Diamond Resorts provides luxury getaways for travelers of all ages in popular destinations across Mexico and the Caribbean like Cuba, the Dominican Republic, and Jamaica, as well as the adventure-filled Costa Rica and island paradises of St. Lucia, Antigua, and Grenada. Diamond Resorts acknowledges they owe it, but will not issue the check and no one who has been contacted has the power to get the check issued. Legitimate companies that buy timeshares do exist, but so does timeshare fraud. Read full review of Diamond Resorts and 1 comment. They literally wouldnt let us leave and kept sending more people in to turn on more pressure. Concerned for the staff and guests, we left the next day back home. Why book with us? All rights reserved. Being denied the right of use in any contract is a breach of the original contract . What's the big picture impact of this transaction and, more importantly, what does it mean for owners of both timeshare companies? They were very rude and disrespectful, when we are the customer. Is this real? Home - Dynasty Vacation Club This merger doesn't sound like it was in any owner's favor even the Hilton owners. This is after a month of failure to contact them. Felt like I was talking to a a slimy used car salesperson. Destinations are transferable! Diamond Resorts did not process the sale timely and when the 2021 fees were due in January 2021 my family was told that the full amount needed to be paid and they would refund the $1708. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Today's call went on for an hour where I was left on hold for 30 minutes and then hung up for a survey! I'll check back later. It's officially official: Hilton Grand Vacations' $1.4 billion acquisition of Diamond Resorts has closed. Diamond Resorts acknowledges they owe it, but will not issue the check and no one who has been contacted has the power to get the check issued. I am paying roughly $1,894.12 per year for maintenance. Diamond Resorts has owed us a refund of $1708 for two years now. We are able to offer the best discounts in the industry! Warning: This site requires Javascript to function properly. Any ideas from anyone on how to let this timeshare go? What is this transition going to mean for me in regards to my annual maintenance taxes and banked weeks. Now that HGV purchased Diamond we are being told by their sales staff that we now have to upgrade to Hilton HGV Max by paying an additional $20k in order to access to Hilton properties are else we will be only limited to Diamond's diminishing properties under their US collection. I would hope Hilton is large enough they are not trying to do this to previous owners. I am booking my 8 day 7 night trip in November for Costa Rica in March. During the trip following, my husband decided to attend another of their "meetings" and they explained that we needed to put in another $10K to ultimately save on maintenance fees. Hilton Grand Vacations and Diamond Resorts Are Now One. What - KOALA I am Diamond member since 2007 and last year even upgraded to a platinum membership status. If so please reach out to me as I too would like to seek legal justice in this matter. Basically give them bank details, and they'll take your money, regardless! Full List of Timeshare Scams Below Ripoff Report | Diamond Resorts International complaints, reviews Anyone on here who speaks positively about them must work for them. I agree with everyone that they are going to try to squeeze us out, but one thing we all have are % deeds in those proprieties, I don't see how they can sell them, if we own them? We have a full list below. This is $138.46 per week and points start balancing out to a week. Our philosophy centers on listening to the individual needs of all our guests and responding with personalised services. DIAMOND RESORTS - 27 Photos & 300 Reviews - Yelp All Inclusive destinations are available! Diamond resorts refused to move dates of our package or refund even with these circumstances. How those businesses take care of those complaints is what separates good businesses from the rest. My DRI account does not reflect this payment. There is no documentation of these discussions. He also has roots in Silicon Valley, where he directed public relations and marketing programs for high-tech companies. I did actually try to make a reservation for March earlier in Sedonna, and was told they were all gone UNLESS I was willing to attend yet another timeshare presentation. A good portion of all-inclusive resorts are located in Mexico and the Caribbeanwhere hurricanes are known to wreak havoc. Upon requesting a manager, I got as far as one jerk who claimed to have nobody above him. We were told we were going to a member update and again we were subjected to high pressured sales. Also strange how they said we missed the "pre-merger" option which was a cost of only $18,000 to move to the Hilton program. Hilton will never see a dime of my money with this strong arm tactic. If you ask yourself 'How to sell a timeshare?' No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Menu en widgets. It is a total ripoff as whenever i try to book a hotel there is no availability, Desired outcome: We still have all of our points- never been able to use any and it all expires this year. Explore Vacation Ownership | Hilton Grand Vacations What was presented to us is absolutely not what we are actually getting. It also, Here are the Top 7 Amazon scam calls. Diamond Resorts Warns Consumers of Timeshare Cancellation Company Scams 16th Jan 2023 - Mrs Lesley R, London - DRI/Diamond Resorts Points. ML, Thank you, Jeff, for your analysis. Bunch of incompetents. Hilton Playa Del Carmen, an All-Inclusive Adults-Only Resort. Have not toured at a Diamond Resort in the past 6 months, Have no bankruptcies, foreclosures or liens in the past 2 years, Cannot be in the process of a home loan modification. My name is Mike Schultz, if you would like more information on how to relinquish your rights with the company or at least obtaining a free assesment, or to have more information on how much is your contract worth in todays market give me a call 872-266-2666 ext. We also have since found out that whatever the maintenance fees are, it is going toincrease every single year without fail. We also will love to get out of the Diamond Resort, since the merge with Hilton is been a nightmare. Single Women Traveling with Friends or Family It is hard to trust anyone now.. Like all of you, I was cohersted into signing the contract. I gave birth to my third child a year after getting this crap and now they are telling me I have to get a separate hotel room because when I purchased the package it was a party of 4. We are continually told we cannot terminate our membership as the contract we signed is clear. They do use other sales offices, you just cant do it. I've been waiting to hear something about opting in. There should be a way to Sue this company. Hilton Grand Vacations has completed the previously announced acquisition of Diamond Resorts International, creating the largest upper upscale and luxury timeshare operator in a stock-based. "Scammers promise to get you out from under . Some people go to the presentation because the "bribe" that they offer is ridiculous and ultimately outweighs the 90 minutes you sacrifice at their alter to go hear the pitch. REGULAR RATE $3189 5 Days / 4 Nights In Luxury Accommodations File your review. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Diamond Resorts did not do so and after countless hours of phone calls and e-mails there is still no sign of them issuing the refund. Money to be made for the right people. Is it even worth paying for it or letting it go, the maintenance fees is no joke. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. Ripoff Report | diamond resorts complaints, reviews, scams, lawsuits Are resorts charging owners fees for COVID? What I want is answers. Timeshare Vacation Resorts | Hilton Grand Vacations We have been going to Sunset Harbour for over 25 years and love it there but on a recent visit it was obvious that even the staff there regret any association with Diamond or Hilton. I've been disappointed with Diamond Resorts since I purchased the timeshare but now it's worst than ever. Time to travel again, or take a different kind of vacation? See here how the scam works. As an extremely disappointed owner in the resorts, I attempted to simply return to them free and clear the contract, fully paid off, I had with them. Diamond Resorts International I have called 4 times starting at end of Jan. 2023. and each person didn't know what I was talking about. We were majorly scammed. I stayed at mystic dunes, little did I know what a 30 min presentation would lead me and my family too. Hilton Grand Vacations Completes Acquisition of Diamond Resorts Had my owner's update in Feb 22. The offered us additional gifts, transportation, and meals, despite declining a few times, we finally decided to take them up on their offer. Here are 8 tips for writing great reviews. I told them no as well and asked if I was going to be the trouble child by not paying an additional $16K and joining the HGV program and how would I access trades without the HGV program (you don't do the upgrade, you don't get HGV). What kind of sadistic person says that? Diamond Resorts-is it a scam? MoneySavingExpert Forum I We are survivors of the camp fire. Required fields are marked *. Desired outcome: Diamond Resorts Fraud Alert timeshare scam warning - YouTube Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. Just steps from Playa del Carmen's famous Fifth Avenue, our AAA Four-Diamond resort will make you feel lucky by just being here. I told him no. every time I call, which has been MANY! These actions prove that there is incompetency in your company. Many names are tossed around, such as RCI Resorts, Westgate, Wyndham, Timeshare Exit, or Redweek, but we will show you how the scams work exactly. I am a Diamond owner at Polo Towers, week 52, 2 bedroom 2 bath. International Association of Better Business Bureaus. They sold the Diamond acquisition as something we would have access to last year. I have paid enough to this timeshare crap. Nothing good will come from it for those of us that own with paid off memberships. DO NOT STAY HERE! And now HGV has made the biggest adjustment of all, buying Diamond, the largest independent timeshare company, to its portfolio. Diamond Resorts Part of Hilton Grand Vacations Is this your company? Since Hilton Grand Vacations purchase Diamond since have gotten worse. I'll be reporting to BBB soon if it's not resolved. I wonder if Hilton will dramatically increase my value and if I could sell it in the future for more than is offered now. Relax and enjoy the many attractions in Mexico. Locations - Diamond Resorts And Hotels Let me start off we are a family of 7 with a lower class income. "Over time, we will provide additional details on how these two clubs might function together," HGV said in response to our questions. We walked out of "update" today and so did others. Tried to change a simple 4 day reservation and they have 0 flexiblity even though there were rooms available. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! As Diamond owner, we were told today if we do not spend about $20,000 to move to Hilton we could loose most resorts be were promised when buying! We bought a package for Las Vegas. If nobody signs up, then they will be forced to go back to the drawing board. Anyone can write a Trustpilot review. The property was never listed. Save 79% when you book your 5 Day/4 Night vacation at The Point in Poipu. Through their incompetent IT mapping,they managed to process a booking for 2 nights at a Tenerife hotel (which happened to be fully booked anyway) , and sent the booking to a resort in Santa Fe New Mexico. Out of their 500 locations, we get the choice of 20 and none of what they promised us! It is always stressful. But today we send the letter of cancelation of that contract. Supposedly HGV Max is to launch today (10/5/22). However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This complaint was posted by a verified customer. Diamond Resorts International and Its Upcoming Hilton Merger There has to be something we can do legally. to all of you! Its basically impossible to get any help from them unless of course you want to give them money which they unexplainable manage to have available representatives all day long. Refund the money owed immediately. I hope you can provide me with some comments. Free hotel scam alert! So if enough of us stand strong they'll have to deal will us to get rid of some of those proprieties in the portfolio. It's SO frustrating and that is why I would like to get out of Diamond altogether. This company can't be real. BBB reports on known marketplace practices. Who's crazy enough to start this website? No one will answer the phone when you call. Located in unique and idyllic destinations, the Diamonds resorts treat guests to a variety of . Worse move we ever made. Many names are tossed around, such as RCI Resorts, Westgate, Wyndham, Timeshare Exit, or Redweek, but we will show you how the scams work exactly. In some cases, you won't get a refund if a hurricane strikes during your stay . It cost $4,000 USD and I planned to return in March 2020 - however Covid struck, and my country (NZ) closed its borders, re-opening them at the end of July 2022. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We had booked vacation packages with Hilton before so we felt it was legit. Diamond Resorts is a Scam - Review of Grand Beach - Tripadvisor Terrible decision makers at HGVC. Need to find attorney to represent Diamond clients, Diamond got a billion dollars in the buy out, we are owners, where is our buy out. I get the run around and transferred from department to department has been escalated to supervisors but I am still OUT 17000 points I want them back or a equivalent cruise very frustrated that I cannot get answers supervisor assured me he would look into it and call me back still waiting, Desired outcome: Your company did not verify any information on the card. Vibe to the music in Jamaica, learn the history in Curacao, and the delights of Panama. Diseo y fabricacin de reactores y equipo cientfico y de laboratorio Now my question is, how long will it take HGV to throw the BS diamond told me out the back door, then try to force me to spend more $$$??? 5 hours later no call back. This company offers Vacation Ownership Resorts. If you own more points you own more weeks in theory. They refuse to refund me. How is going to effect me? Sent the wrong paperwork twice. Well I refused. Not reside in these U.S. States or Canadian Territories: AK, HI, ID, NE, WV, Puerto Rico, Alberta, British Columbia, Manitoba, NW Territories, Nunavut, Prince Edward Island, Quebec, Saskatchewan or Yukon. Basically the timeshare although we were always told its not a timeshare because you own a part of it! ComplaintsBoard.com is a leading complaint resolution website on the Internet. This answer was provided by RedWeek contributor, Jeff Weir. We are Gold members of Diamond and made the horrible mistake of paying the fees to to include Hilton HGVC. What they are not telling you amidst all those marketing marveling and chanting of how great Hilton is, and how much they did a study looking at all the problems and complaints that diamond owners had worn their vacation packages, is that they are effectively FORCING diamond owners to buy Hilton points and convert over to the new HVG system. Diamond Resorts is a timeshare company headquartered in Las Vegas, Nevada, with regional offices in Orlando, Florida and Lancaster, United Kingdom. As we've discussed elsewhere in this blog, Diamond Resorts International (DRI) is a huge timeshare developer based in Las Vegas, Nevada. To get access to use Diamond properties, they want another $20K membership. Diamond Resorts International Marketing, Inc. I dread the day that I have to make a reservation. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Cons. My maintenance fees would go up an additional $870 3. He's at their Silver level and his maintenance fees are $2300. The company has a network of more than 379 vacation destinations in 35 countries around the world and sells vacation ownership points. Their service is awful. The logic given was incomprehensible, as usual. owning time share properties is very stressful. If a reps lips are moving they are lying. So I just found out that the former Diamond Resorts are not available to Hilton Grand Vacation Club owners. This is how the conversation went - I have to ask my manager. get back my 17000 points with 2 years to use it at minimum or book on a alaska cruise for next year, A friend and I purchased membership with Diamond Resorts. I own a new years' week at Tahoe seasons resort and have owned it for approximately 20 years. Diamond told us this was an investment and that wed be able to make money off renting the timeshare. I am sure a lot of you are affected by this and wondering if there is a legal action against Diamond/Hilton is in the offing. My husband and I was scammed into purchasing the sampler package in Las Vegas. We told them we'd think about it, and they said the offer was only good for today. The result, so far: Wyndham Destinations rebranded its entire company to shift towards a travel-club model that offers all travel services, not just reservations at timeshares. Innovative resorts for luxury vacations and Unique Experiences. Stay away from Diamond and Hilton Resorts which bought them. May 26, 2020, 19:38 ET. Make sure you say that you saw this message via ''Red Week''. The Zwicky Case and Diamond Resorts Maintenance Fees. Now I'm selling my HGVC property. All Scam/Ripoff Reports on Diamond Resorts International - Timeshare Why Ripoff Report will not release author information! This fund gives you access to more than 60 properties all of which are valued at between $2-$5 million dollars. Write a description for this list item and include information that will interest site visitors. I'd like my 11,500 points from Sedona Springs and my 2023 Diamond Points in my account now. They forced us to sign a contract when all we wanted to do was go parasailing for our anniversary. The main point was that i had to buy into Hilton Max. Diamond resorts is a scam selling people a dream but then they can't even get a room. Desired outcome: 9 business days still nothing, we called again, always excuses, we first have to sign the Terms and conditions, They send them now, and then 24 hours later we get a hotel confirmation. I still don't have those points in my account. NEF, BRITTANY, KARIANA, ANDREA, ALEX. We signed up in 2021 and weee not able to get out after a month, their grace period to get out of the contract is 3 DAYS!!!! You get the idea. We will love to be part of the class action suit. kresge foundation jobs; dwarf rat vs mouse; sky internet down bolsover; terroni restaurant menu; lewis county, wa breaking news; I am so disappointed. If I could give zero stars I would. Cancel Diamond Resorts Timeshare and Stop Paying Fees - Timeshareadvicenet Visit the birthplace of all the world's major religions; Buddhism, Christianity, Hinduism, Islam, and Judaism; learn the history and enjoy the nightlife and beaches in your choice of Bali or Vietnam. We later found out that the financial information was not presented to us in a legal manner. I am interested in knowing if anyone is, actually, working on a class action suit that you have mentioned? Desired outcome: I'd like an email, or text, to confirm it. But I do recall her saying we would still have access too all of our DRI resorts, as we have in the past. Yep, they first offered me 4500 points and a cost of $16,000, then 2000 points for a cost of $8,300. With a vast portfolio of over 45 properties and 18,000 rooms. The Caribbean Islands we offer extend to the Dominican Republic, Jamaica, and the Grand Cayman Islands. You'll find timeshare resale companies under investigation, as well as legitimate timeshare resale companies. A class action alleges Diamond Resorts has unlawfully passed the burden of its operating expenses onto timeshare owners in the form of inflated annual fees. and if we did not our $400+ month maintenance fees would increase to $1,000 in January. Is this your company? Overview 824 Reviews 17 Jobs 861 Salaries 95 Interviews 226 Benefits 28 Photos 227 Diversity + Add a Review Diamond Resorts Reviews Updated Feb 15, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 778 of over 824 reviews Sort Popular Popular COVID-19 Related "We paid 10,000 for DRI points in 2007 with Sunterra. We were approached with. is luxury diamond resorts legit - Oriental-er.com Does anyone know? I listed my property with Eagle Rock Real estate back in April of this year 2022. They told us about 2x 4 nights to Mexico or Costa Rica for 535 USD. is luxury diamond resorts legit - Reactoresmexico.com Diseo y fabricacin de reactores y equipo cientfico y de laboratorio #2, request a transition out of ownership, but my cost would be 2 years of maintenance fee ($13K), plus $1K for every contract where we bought extra points (5). This is for Eagle Rock in Hazelton Pa. This assesment could help educate you into making the right decision. A few days later they called again and you automatically go on hold was waiting over 45 minutes and when the person answered they hung up immediately. red devils mc ontario. Comprehensive List of Vacation Clubs - Find the Club for You We purchased a sampler package promising "many locations" to choose from within driving distance from our home. Unethical/untruthful presentation by vp regarding an exit strategy. Diamond Resorts is a Scam Review of Grand Beach Reviewed February 18, 2020 Our stay was okay until we went through a sales pitch to become Diamond Resort members. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Headquartered in Las Vegas, NV, Diamond Resorts now has CEO - Michael Flaskey at the helm. Enjoy the USA's picturesque landmarks, the beaches of the Caribbean, the food and drinks in Mexico, the history in Asia, and many more. All rights reserved. However, there is a bunch of examples below that educate you on how to avoid it.