There is no error indicated but I am unable to complete purchase. Same here! Get started today. I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. Slow to respond and when they do it has nothing to do with the issue expressed to them. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. Reddit and its partners use cookies and similar technologies to provide you with a better experience. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. Tap for tickets to see the artists and teams you love. Still no success. I hope this video helps a few people in solve this. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. Pick your exact se Table of Contents: Their customer service is also by far the worst i have EVER experienced. 4. Payer 4,10 (Page St. Maximin) 38,8 km. So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. So if you find that your tickets have disappeared it seems there's no need to worry. I have lost 8 tickets so far 4 more are today. It never comes. Instead it shows AXS mobile ID and QR code for it. Will NEVER use them again. I purchased three tickets for friends to go to the Joyner Lucas concert. I logged into the website and it still said the same thing. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. avoid getting your tickets via this app at all costs! No. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. My daughter ending up unable to transfer her tickets, so lost over $100. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. I simply never got a resolution with AXS and almost missed an event that I had bought EXPENSIVE tickets for TWO years ago - 2 years not enough to send me the tickets apparently :D Thats the date I requested the transfer. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? What no Maybe try selling them somewhere else then transferring them? I got to the event, having paid for 10 tickets, and the etickets didnt work. This is for London (October). We dont need an app for everything. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. SOLD TICKETS VIA AXS. In the future, I would definitely try not to use AXS for ticket purchases. Prendre Alle des Grands Cdres et continuer sur 20 mtres, Continuer Boulevard Carnot sur 170 mtres, Tourner droite sur D17 (Boulevard des Poilus) et continuer sur 400 mtres, Au rond-point, prendre la 2me sortie sur D17 (Avenue des coles Militaires) et continuer sur 110 mtres, Tourner lgrement droite sur D17 (Avenue des coles Militaires) et continuer sur 800 mtres, Au rond-point, prendre la 1re sortie sur Avenue Ren Cassin et continuer sur 280 mtres, Au rond-point, prendre la 2me sortie sur Avenue Ren Cassin et continuer sur 400 mtres, Continuer Avenue du Val Saint-Andr sur 120 mtres, Tourner lgrement gauche sur Avenue du Val Saint-Andr et continuer sur 10 mtres, Tourner gauche sur Avenue Henri Malacrida et continuer sur 260 mtres, Au rond-point, prendre la 1re sortie sur A8 et continuer sur 150 mtres, Au rond-point, prendre la 2me sortie sur A8 et continuer sur 35 mtres, Prendre droite et rejoindre A8 E80. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? Expires: Dec 19, 2024. 2. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. Many mails, all saying I had to click on "Your events", to get my ticket. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. Yet I do not have my tickets or any co formation. What does face value mean? Still don't see your tickets? Thankfully I checked it first thing this . I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. We often link to other websites, but we can't be responsible for their content. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. Then I received 2 notifications from my bank for 2 separate large transactions. Why did the venue decide to use AXS Mobile ID? IOS 16.2 on Iphone 11. Therefore, I wouldn't expect this issue to be fixed anytime soon. I do have te pending charges too, how did you contact them? Just buy straight from the venue! Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). 5 comments 100% Upvoted This thread is archived Were you able to fix it? Please answer. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. They show up on website though. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. Plans can . They said he had 6 tickets ( I only had 5!) Front row or on the aisle? It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. Tickets probably arent being delivered until 1-2 weeks before the show. Official Tickets and Your Source for Live Entertainment | AXS.com AXS site or mobile wont let me sign in for refund. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. I will be disputing this charge with my bank. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. I received an email back immediately letting me know they received my request. The ticket is sold out but they did not tell you and made you keep queuing in line (which is waste of my time by waiting for 10 mins) giving you the false hope. That was over a week ago and Im still waiting for my money. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. So far, my experience has been seamless. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Sortir et rejoindre la voie. Never use this service again. Unfortunately when I was looking for tickets (right when the tour was announced), they were the only ones selling them :/ I think Still Woozy hired AXS as the ticketing company for the tour and all the other sites are selling resale tickets. Please advise as I need to access my tickets on my phone. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. Cookie Notice By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Tickets never arrived (not the first time this has happened with me). They replied that it happens quite often and therefore there should be no need to worry :-). 39,8 km. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. Their customer service is horrible. I placed two orders for tickets at the same event. Even just a lil tickets under revision or similar would be fine. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. Peter Kay tickets - London 02 many dates !! 12 hours ago. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. Does my friend have to accept each ticket separately? I got them quick without any complications but just last week to check if I still had them because I decided I wanted to sell them so I could go to another event but they were gone? It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. Select the issue you are having below and provide feedback to AXS Tickets. Worst customer service YET again! I can't even get into the the app on my phone. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. click "Force Stop". NOTHING. Official Tickets and Your Source for Live Entertainment | AXS.com Im very easily to forget my password. Press question mark to learn the rest of the keyboard shortcuts. NOTHING. I was signed in, had my confirmation code and everything, but they didn't send me the ticket. How do I get a pre-sale password? Hopefully this will save someone from the panic attack I just had over my tickets. And why did I pay such exorbitant surcharge fees for THIS experience? Must have been a blip. Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. Even the emails disappeared. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . Lets try again., - Unable to sign in after downloading the app. Please help me with my situation. DO NOT USE THIS COMPANY! This Clears both data and cache. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. I will NEVER try to get tickets thru these frauds again. You dont care about customers or their needs and it shows in all of your actions and words. My show is on Friday and I so wish I was able to go. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. Cheers! I have deleted the app from my iphone and re-downloaded it with the same result. How you have this market largely cornered is beyond me. LTE/3G/2G (auto connect). After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. They trully live up to their name and will ax you and slaughter you. Update AXS Tickets to the latest version on PlayStore. The tickets were $300 too. My AXS app doesn't let me access my account so i hope they fix the issues. I rather print out my tickets or use primary ticket apps. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. What is a Pre-sale? The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. Hour long customer service wait with no live person interaction. Its pointless. Im going to recommend Red Rocks find another ticket vendor! The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. Its all a fan needs, all in one app. Boooooo Axs. But yeah Im NEVER using them again What happened to you? Went online and I saw that my tickets were available but I still didnt see an actual ticket. Once downloaded, go to the Account tab in the bottom right corner and click SIGN IN. And waited. Once your AXS Mobile ID tickets have been released to the app please follow the below steps to view your tickets. find great events near you, buy 100% official tickets, sell your seats if you Create an account before you try to buy tickets for the first time. https:// axs.com/uk/events/4699 71/anthony-joshua-vs-jermaine-franklin-tickets Check AXS.. they've all disappeared. I will not be using AXSTickets again, its not worth it. If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. Mine kept giving me the incorrect password error when I knew it was correct. I know to use PayPal goods and services since it has buyer protection. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. The hassle with trying to login is just ridiculous! Ive asked to speak to managers , and gotten IGNORED. I can't access purchasing tickets either on my desktop or phone. Hi Lennie, Thank you so much! Tickets from one order are there, the other order isnt and I havent received two emails either. Can transfer over AXS app. It just says the "Please visit out help page" message. Follow the AXS Tickets iOS app troubleshooting guide Here . Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. Alex P. is a great addition to our team. The tickets were $300 too More posts you may like r/ToolBand Join 27 days ago